We are so pleased to share with you that Fusion Lifestyle has been recognized by the Member Experience Awards, for our success in ensuring our standards meet and exceed the expectations of customers and members.
Fusion has been awarded two titles including 'Most Improved Member Experience' in the Leisure Trust category for 2021, and 'Most Improved Operator of the Year' for 2021. Being a customer centric organisation, the views, and experiences that our centre users have are important to us, to help us reflect and adjust, as well as enhance positive feedback.
Our centre in Newcastle, The City Baths, was highlighted specifically being the winner in two categories including 'Most Improved Club of the Year' and 'Most Improved Leisure Centre Member Experience'.
Thank you all to our members and customers for continuing to support us and contribute to our achievements, we aim to strive for further success in 2022!